Returns & Exchanges
BAPE® US accepts returns on unworn, unwashed, and undamaged items with original tags attached within 14 days of the delivery date. Please note that certain limited-edition releases and collaboration items may be designated as final sale.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Place the items in their original plastic packaging and secure them in a sturdy shipping box to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to the original payment method.