Frequently Asked Questions
Everything you need to know about shopping at BAPE® US
How long does shipping take within the United States?
Orders typically ship within 3-5 business days. Once dispatched, standard shipping takes approximately 5-7 business days depending on your location.
What is your return policy for BAPE® products?
We accept returns on unworn, unwashed items with original tags and packaging intact within 14 days of delivery. Please note that certain exclusive drops and collaboration items may be final sale.
How can I ensure I am purchasing authentic BAPE® gear?
us.bape.com is the official online flagship store for A BATHING APE® in the United States. All products sold here are 100% authentic and come with original branding and security tags.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I cancel or modify my order after it has been placed?
Due to our rapid fulfillment process, we are unable to modify or cancel orders once they have been confirmed. Please double-check your size and shipping address before completing your purchase.
Do you offer international shipping from the US store?
The us.bape.com store currently only ships to addresses within the United States. For international orders, please visit the BAPE® official site corresponding to your region.